Terms & Conditions

1. About Us

LED Warehouse Direct is a Birmingham-based LED lighting supplier operating from B11 2AT. References to "we", "us", or "our" refer to LED Warehouse Direct. References to "you" or "your" refer to the customer using our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by introducing viruses, attempting unauthorised access, or engaging in any conduct that disrupts the operation of the site.

3. Orders & Pricing

All prices on our website are displayed excluding VAT unless otherwise stated. VAT at the current UK rate will be added at checkout. We reserve the right to change prices at any time without notice.

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or stock unavailability. You will be notified promptly if your order cannot be fulfilled.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards. All transactions are processed securely. We do not store your full payment card details.

5. Delivery

Delivery timescales are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control. For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Our returns and refund process is governed by our Return & Refund Policy, which forms part of these terms and conditions.

7. Product Information

We make every effort to ensure product descriptions, specifications, and images are accurate. However, we do not warrant that product descriptions are error-free. If a product you receive does not match its description, please contact us within 48 hours of delivery.

8. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of LED Warehouse Direct or its licensors and is protected by copyright. You may not reproduce, distribute, or use any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, LED Warehouse Direct shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these terms, please contact us:

• Email: [email protected]
• Phone: 0121 403 3664
• Or use our: Contact Form