We offer a 30-Day Money Back Guarantee on most products to give you complete peace of mind – you can return a faulty or unwanted, unused item for an exchange or full refund, providing it’s within 30 days of receipt.
- Unwanted items must be returned unused, unmarked and in original packaging.
- Items must be returned complete with all included accessories.
- Proof of purchase may be required for verification.
- Faulty items may be refunded, replaced or repaired (where available) after purchase – manufacturer faults only.
- Postage costs are only refunded for items that are faulty, damaged or sent in error.
- Your statutory rights are not affected.
How to Return an Item
In-store returns
- Take your item to your nearest Led Warehouse Direct Store.
- Our staff will verify the purchase date and item condition.
- You can then opt for a replacement or refund.